By accessing and using the Lermonteno website and services, you agree to comply with these Terms and Conditions.
All reservations are subject to availability and confirmation by Lermonteno. A booking is only considered confirmed once written confirmation has been provided.
Guests are required to provide accurate, complete, and up-to-date personal, contact, and payment information when making a reservation.
Room rates, taxes, service charges, and other applicable fees are displayed at the time of booking and may vary depending on room type, villa selection, travel dates, occupancy, and promotional offers.
Lermonteno reserves the right to require full or partial prepayment at the time of booking. Accepted payment methods will be specified during the reservation process.
Cancellation, modification, and refund policies vary depending on the selected rate plan, room category, villa, and promotional offer. Guests are advised to review the applicable booking conditions before completing a reservation.
If a guest fails to arrive on the scheduled check-in date without prior notice, Lermonteno reserves the right to cancel the reservation and charge the applicable fees according to the booking conditions.
Check-in and check-out times are determined by Lermonteno’s policies. Early check-in and late check-out requests are subject to availability and may result in additional charges.
Guests are expected to behave respectfully and comply with all hotel rules, property policies, and applicable local laws during their stay.
Guests are responsible for any damage, loss, or excessive cleaning required as a result of their actions during their stay. Lermonteno reserves the right to charge the payment method on file for such costs.
Smoking is strictly prohibited in guest rooms, suites, villas, and indoor public areas unless otherwise specified. Additional cleaning charges may apply for violations.
Pets are permitted only in designated accommodations and with prior approval from Lermonteno. Additional fees and restrictions may apply.
Special requests, including room preferences, extra bedding, transportation, or additional services, are subject to availability and cannot be guaranteed.
Lermonteno shall not be responsible for the loss, theft, or damage of personal belongings, valuables, cash, travel documents, or electronic devices during a guest’s stay.
Lermonteno reserves the right to refuse service, deny accommodation, cancel reservations, or remove guests from the property in cases of non-payment, policy violations, inappropriate conduct, or illegal activity.
You agree to use the Lermonteno website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with their use of the website.
All content on the Lermonteno website, including text, images, logos, graphics, branding, and design elements, is the property of Lermonteno and may not be copied, reproduced, distributed, or used without prior written consent.
Lermonteno shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website, services, accommodations, or facilities.
Lermonteno reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will become effective immediately upon publication on the website.
If you have any questions regarding these Terms and Conditions, please contact us at terms@lermonteno.com
