This Privacy Policy explains how Lermonteno collects, uses, stores, and protects your personal information when you use our website, services, hotel rooms, suites, and villa accommodations.
We may collect personal information including your name, email address, phone number, mailing address, payment information, reservation details, and communication preferences.
When you make a reservation, we may collect information related to your stay, including check-in and check-out dates, room preferences, villa preferences, special requests, and guest details.
We may automatically collect technical information such as your IP address, browser type, operating system, device information, pages viewed, and browsing behavior on our website.
Lermonteno uses cookies and similar technologies to improve website performance, personalize your experience, analyze website traffic, and remember your preferences.
We use your personal information to process reservations, provide guest services, communicate with you, improve our website and services, personalize your experience, and comply with legal obligations.
With your consent, Lermonteno may send promotional emails, newsletters, exclusive offers, and updates about our hotel, suites, and villas. You may unsubscribe at any time.
Lermonteno may share your personal information with trusted third-party providers, including payment processors, reservation systems, IT providers, marketing partners, and customer service platforms where necessary to provide our services.
We may disclose personal information if required by law, legal process, government request, or to protect the rights, safety, and property of Lermonteno, our guests, or others.
Lermonteno uses appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your personal information may be transferred to and processed in countries outside your place of residence where data protection laws may differ from those in your jurisdiction.
Depending on your location, you may have the right to access, correct, update, restrict, object to, or request deletion of your personal information.
Lermonteno does not knowingly collect personal information from children under the age of 13 without parental or guardian consent.
Our website may contain links to third-party websites. Lermonteno is not responsible for the privacy practices, content, or policies of such websites.
Lermonteno reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on our website and will take effect immediately upon posting.
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us at privacy@lermonteno.com
